Processing and dispatch
Orders are processed within 1–2 working days after payment is confirmed. You'll receive a tracking link by email once your piece leaves the studio.
Delivery timeline
Pan-India standard delivery is typically 5–9 working days, excluding weekends and public holidays. Carrier delays and weather can extend this.
For metro cities (Mumbai, Bengaluru, Delhi, Hyderabad, Chennai) we usually deliver within 5 working days.
Shipping charges
Free shipping on orders above ₹2,000. Below that, a flat fee applies: ₹100 intrastate, ₹200 interstate.
Reshipment fees from incomplete or incorrect addresses are at the customer's cost.
Risk of loss
Risk passes to you on dispatch from our facility. Title transfers on full payment. Lost or damaged-in-transit shipments are investigated jointly with the carrier; we replace the piece when fault is on our side.
International orders
We currently ship within India only. International shipping is on the roadmap; if you'd like to be notified when it opens, email admin@expozay.in with the subject INTL WAITLIST.